It used to be the case that solicitors would sit back in their offices and wait for their clients to come to see them. Here at Onions & Davies, especially in our Private Client Department, we are pleased to say that this is not what we do. Members of our Private Client team regularly see people in their homes, places of work, hospitals and care homes.
Chris Milne, the head of our Private Client team says, “There is absolutely no reason why legal advice has to be delivered within the office and many of my clients find themselves in situations where it is difficult for them to come to see us. We go to see clients who live in care and we sometimes have to make emergency hospital visits. Others we see at home or at work because, although we have plenty of client parking and disabled access to all our interview rooms, it can be helpful for the client to go to see them where they are, so that it is more convenient for them. Clients are quite often more relaxed in their own home and this is advantageous when discussing topics of significant personal importance”.
There are times when we have to make a small charge to cover the cost for seeing somebody out of the office but most of the time we are able to arrange appointments so that we do not have to charge.
Chris went on to say, “I think, if you do not see clients anywhere apart from the office, then you are denying a lot of people access to important legal advice that they really need to hear and make use of”.
Would you like one of our solicitors to visit you? Contact our Private Client team on 01630 652405 or sols@onionsanddavies.co.uk